We strongly believe that our prices reflect the quality of service we provide here at Bali Health Lounge and we therefore do not offer any discounts.
For those wishing to visit us on a regular basis, our membership scheme does offer a discounted rate to make regular treatments more affordable.

To maintain a relaxing environment, we do not allow any Children under the age of 16 into Bali Health Lounge. This does include our waiting area and tea lounge. We ask that you do not bring children to your appointment.

We do have both male and female therapists, so if you have a preferred gender of therapist, please mention this to our host when booking your treatment.

All of our massage treatments can be performed in our couples room so that you can enjoy your treatment experience together. To book a couples treatment, simply inform our hosts on booking and we can allocate the double room for you. Please note we are unable to offer facials or Hot Stone treatments in our couples room.

We have therapists who are fully trained in pregnancy massage and will ensure you feel as comfortable as possible during your treatment, with the help of cushions and pillows for support. We do require pregnant clients to be over 12 weeks before visiting us for any massage treatments, however all of our facials are suitable during any stage of pregnancy. All facial treatments will be customised to use pregnancy safe techniques to ensure you get the most from your visit. Please note: We are only able to offer Pregnancy massage for pregnant clients, we are unable to perform any other type of massage (such as Deep Tissue or Hot Stones).

We welcome guests aged 18 or over for treatments. We are unfortunately unable to offer treatments to anyone below the age of 18.

We do ask that all clients fill in a short health consultation form prior to their treatment as some health conditions or medication can affect our ability to perform certain treatments. However if you are unsure if your medical condition may affect your ability to have a treatment with us, please inform our host when booking so that they can advise the best treatment for your needs.

At Bali Health Lounge we pride ourselves on delivering the highest quality treatments. As part of this we ensure we work with the highest quality products and brands.

For our massages we have a blend of our own specialised massage oils and essential oils supplied by one of the top manufacturers in the UK.

Our facials and body treatments use the world renowned Payot of Paris because of their quality of products and ethos as originally dictated by Dr Payot herself.

For our nail treatments we use CND Vinylux and CND Shellac depending on which treatments you have.

Wax treatments use Lycon wax which is known for its quality in the professional world and their pre and post wax care. You can find more about our brands and products here.

We believe in delivering the highest quality treatments tailored to each individual. To help us do and ensure that each treatment is suitable for each client, we ask that clients to complete a short health consultation form before any treatment with us. These details will then be discussed with your therapist during your pre-treatment consultation to ensure we are delivering the best possible treatment for your needs. We cannot perform any treatment without a consultation form.

You can book an appointment by giving us a call on 01618502288. We also accept online bookings via our website. Please note we do take a 50% deposit for all bookings and are unable to secure or hold any appointments without one.

To redeem your gift voucher, simply give us a call on 01618502288 to book an appointment for your chosen treatment. On booking our host will take down your gift voucher number and add this to your booking. We also ask that clients bring their voucher along with them on their day of treatment so that it can be redeemed. Please note: your gift voucher will be used as a deposit for your booking and our usual cancellation policy does still apply.

We ask all non members to pay a 50% deposit to secure their booking. We ask this as last minute cancellations and no shows are unfair to other customers who wish to visit Bali Health Lounge. We do not accept any bookings without a deposit. All deposits are fully refundable subject to our cancellation policy which can be found here.

To maintain a relaxing environment we do not cater for hen parties or group bookings. The maximum number of clients we can accommodate at one time is 5.

Please note, we do not accept multiple groups of 5 in one day and groups larger than 5 cannot be booked at different times throughout the day.

We recommend that guests arrive 15 minutes prior to their appointment time. This allows enough time to fill in your health consultation form if this is your first visit to Bali Health Lounge. We also offer short guided meditation in the lounge before your treatment begins to enable you to prepare for your treatment at Bali Health Lounge. We recommend arriving early to your appointment to ensure you have enough time to benefit from this experience.

We understand that things may not always go to plan. If for any reason you are delayed we do ask that you give our hosts a quick call to let us know you won’t be arriving on time. We will always aim to provide the full treatment time, however depending on our bookings your treatment may have to be shortened to avoid disappointment for the next client.

For any cancellations or rescheduling appointments we do ask for 48 hours notice. Any treatments changed or cancelled with less than 48 hours notice will be charged 50% of the treatment total. Should you wish to cancel or change your appointment with more than 48 hours notice, your 50% deposit is fully refundable or will be deducted from your final balance on the day of your booking.

As we are based in Manchester City Centre, we do not have our own dedicated parking. We are close to a number of City Centre car parks and conveniently located near several public transport links. We’re just a short walk away from St Peters Square and Market Street Metrolink stops, along with a short walk from Piccadilly Bus & Train Station.

We do offer shower facilities available for our clients to use either before or after their treatment. We provide clean towels, toiletries and hairdryers for your convenience during your visit. Please inform our hosts or your therapist should you wish to shower before or after your treatment. If you do wish to shower before your treatment, please arrive earlier to allow time for this as your treatment will still need to start at your scheduled time.

You do not need to wear anything specific for your visit to Bali Health Lounge. Before your treatment you will be given time to change into your underwear and get comfortable on the treatment bed (covered with a sarong) before your massage or facial begins. You will not need bring anything along with you for your visit and towels will be provided should you wish to use our shower facilities. As we do not have any wet facilities, you do not need to bring or wear swimwear for your visit.

If you wish to book extra treatments on the day of your booking you can give us a call before arrival and our host can check if we have the availability. Alternatively, if you would like to book extra treatments once you have arrived, please just inform reception and we can check our availability. Unfortunately depending on our bookings we cannot always guarantee there will be space available for additional treatments so we do recommend calling in advance to avoid disappointment.

We offer both monetary gift vouchers and vouchers for specific Bali Health Lounge treatments. Gift vouchers can be purchased at reception or via our website. Gift vouchers purchased via our website can be posted directly to you or the gift voucher recipient. Vouchers are sent via Royal Mail 1st Class Recorded post so please allow up to 3 days for delivery during normal service times. For postage during the festive period, please allow longer as Royal Mail services can be delayed during this busy time. Alternatively, gift vouchers can be purchased as an E-Voucher that is emailed directly to you. This voucher can then be forwarded to the recipient or printed at home. Please note: E-Vouchers are processed during our opening hours only and are not instant delivery.

For our clients convenience, a discretionary 10% service charge is added to your bill. This gratuity is distributed directly to the members of staff performing your treatment and serving you during your visit. We sincerely hope you are happy with our service however do inform our hosts on paying if you wish for the service charge to be removed or for a different amount to be charged.